Contact Us

General Questions, Concerns or Complaints.
If you would like to contact us regarding a general question, concern or complaint you may write us, phone us, or email us as indicated below. If you choose to email us, please be aware that email is not a secure form of communication and we recommend that you do not include personal or confidential information.

For Information About a Loan:
• If you would like information about a loan, please complete the information in the form below so that we may contact you.
• Alternatively, you can call us at 707-528-4000 x 111

For Information About the Servicing of Your Existing Loan:
• If you need additional information regarding the servicing of your mortgage loan, please submit the following information to us in writing: your name, your loan number and the additional information you are requesting. All written requests must be submitted to the following address: First Priority Financial, Inc., 1201 Corporate Center Parkway, Santa Rosa, CA 95407
• If you believe an error has occurred regarding the servicing of your mortgage loan, please submit the following information to us in writing: your name, your loan number, and the error you believe has occurred. All written error notices must be submitted to the following address: First Priority Financial, Inc., 1201 Corporate Center Parkway, Santa Rosa, CA 95407